Our Mission

We are dedicated to the satisfaction of our customers by providing design, installation and support, with a consistent pursuit of exceeding our customers' expectations. As a team we take great pride in our work as well as ourselves. With warmth, professionalism, individual pride and company spirit, our commitment shows.
 

Our Vision

To create a first class, comprehensive operation that will be recognized as the leader in our industry. To show respect and integrity to employees and customers alike. To continue to be a place where employees consider themselves owners. To respect and learn from our past, and are prepared for and expect change.
 

Company Profile

Pro-Comm specializes in Line-Voltage and Low-Voltage systems of all kinds and we pride ourselves on being professional leaders in our industry.  Since its inception, Protection & Communications, Inc., (d.b.a Pro-Comm) has been providing residential clients with custom designed products and systems ranging from basic home security to full house audio/visual, to total integration systems using touch screen displays.  Our Commercial Division has been a leader in quality, on-time completion and first-time passing of fire, security, CCTV and access control systems in both multi-family and commercial hi-rise projects.  Pro-Comm’s service department professionally maintains both residential and commercial systems, keeping them in excellent working order as well as meeting current jurisdiction requirements.  Pro-Comm ensures Fire Department compliance, manages system alarm-monitoring needs and provides system upgrades and repairs.

Pro-Comm was established May 8, 1984, and is owned and operated by the same three original founders: Rick Strauss, Bob Davis and Paul Briganti.  Pro-Comm currently boasts a team of over 45 professionals.  We have a large group of licensed technicians that work in our Installation, Service and 24-hour On-Call Departments, along with a well-rounded group of office personnel, which includes sales, engineering/systems and design/CAD departments, as well as administrative and support staff. We are proud to say that many of our employees have been on our team for over 10 years, with an average time of service being 4.25 years, ensuring you will always find a familiar face here at Pro-Comm. Additionally, we have established long-standing relationships with many of our clients as well, working on the same clients homes when they build new ones every few years.

Pro-Comm's operations comprise a 5000 square foot facility in Lynnwood, Washington; a 2000 square foot branch office in Bellevue, Washington, home of our high-end custom division, The MusicRoom; and a fleet of over 22 vehicles.  Pro-Comm's service area primarily covers the greater Seattle region; however, we have welcomed larger projects at a distance and have worked as far away as Coeur d'Alene, Idaho and White Fish Montana.  Our installation market is derived primarily through relationships with architects, designers, builders, developers and remodelers as recurring work.  We also work with individuals building homes or investment properties.  Most of our service work involves performing routine maintenance and inspections for property management companies. 

Whether the job is a commercial, high-rise condominium project, requiring an extensive multi-zoned fire alarm evacuation system, or one of today's most sophisticated residential Home Theater Systems, the Pro-Comm team is eager for the opportunity to provide you with our unsurpassed customer service and professional expertise. We welcome your inquiry for more information on our products and services, and we all look forward to the opportunity to demonstrate our capabilities.